Read Our Return Policy
RETURNS
- TheraBulb accepts returns of unused merchandise within 60 days of purchase.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To initiate a return, email support@therabulb.com. Please include the word "Return" in the subject line and provide the order number in your message.
- You will be provided an unpaid address label to be used in returning the merchandise.
- Upon receipt of the returned items, TheraBulb will refund the full value of the merchandise. Shipping costs are non-refundable.
- The refund will be issued in the form of a credit will automatically be applied to your credit card or original method of payment. Processing times for credits are determined by the financial institution receiving the credit and are neither within the control of nor the responsibility of TheraBulb.
EXCHANGES
- TheraBulb will facilitate exchanges of unused merchandise within 60 days of purchase.
- To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To initiate an exchange, email support@therabulb.com.
- You will be provided an unpaid address label to be used in returning the merchandise.
- Upon receipt of the returned items, TheraBulb will ship the new item and provide tracking information for the shipment via email.